Questions,
Answered Beautifully.

Browse our collection and select the earrings you would like to purchase. Open the product page to review the product details, images and available options, then add your selection to your shopping bag. When you are ready, proceed to checkout and enter your shipping and payment information.

Before completing your order, please carefully review your shipping address, selected products and order details. Once payment has been successfully authorized, your order will enter our fulfillment process.

We understand that plans can change. If you need to modify or cancel an order, please contact us as soon as possible at service@celestiquestore.com and include your order number.

We will do our best to accommodate your request, but changes or cancellations cannot always be guaranteed once an order has entered processing, been packed or shipped.

Yes. After your order has been successfully placed, an order confirmation will normally be sent to the email address entered during checkout. Please check your spam, promotions or junk folder if you do not see it in your inbox.

Contact us immediately at service@celestiquestore.com with your order number and the correct address. If your order has not yet been fulfilled, we will try to update the shipping information before dispatch.

Once a parcel has been handed to the carrier, address changes may no longer be possible and additional delivery arrangements may be required.

Celestique Store specializes in distinctive earrings inspired by vintage aesthetics, French femininity, old-world elegance and artisanal details. Our collection includes pearl earrings, gemstone-inspired styles, natural-stone designs, floral silhouettes, textured earrings and statement pieces.

We make every effort to photograph our jewelry accurately. However, slight differences in color, tone or surface appearance can occur depending on lighting conditions, screen settings and the natural characteristics of individual materials.

This is particularly relevant to natural stones, pearls, shell-inspired materials and textured finishes, where subtle variation can contribute to the individuality of each piece.

Where natural or natural-look materials are used, minor variations in color, pattern, texture or shape may occur. These differences are not necessarily imperfections; they can be part of what gives each piece its individual appearance.

Keep your jewelry away from prolonged contact with water, perfume, hairspray, lotions, cosmetics, chlorine and household chemicals. After wearing your earrings, gently wipe them with a clean, soft and dry cloth.

Store pieces individually in a dry jewelry pouch or box to minimize friction, scratches and exposure to humidity. Avoid wearing delicate earrings during swimming, bathing, exercising or sleeping.

We offer shipping to destinations available at checkout. Available shipping methods, delivery estimates and applicable shipping charges are displayed during the checkout process based on your destination and order information.

Delivery time consists of order processing time plus carrier transit time. Processing normally begins after payment has been successfully confirmed. The estimated delivery window shown at checkout or in our Shipping Policy should be used as the most relevant guide for your destination.

Carrier delays, customs procedures, weather, peak shopping periods and circumstances outside our control may occasionally extend the expected delivery time.

When tracking is available for your shipment, tracking information will normally be sent to the email address associated with your order after the parcel has been dispatched.

Tracking information may take some time to appear after a parcel is collected or scanned by the carrier. It is also possible for tracking updates to pause while a parcel is moving between facilities or undergoing customs processing.

If tracking has remained unchanged for an unusually long period, please contact us with your order number so we can help review the shipment status.

Please refer to our Returns & Refunds policy for the current return period, eligibility requirements, exclusions and return instructions. Because jewelry is a personal item, returned products must meet the applicable hygiene and condition requirements described in the policy.

Please contact us as soon as possible after delivery at service@celestiquestore.com. Include your order number and clear photographs showing the item, packaging and visible damage so our team can review the situation and advise you on the next step.

Available payment methods are displayed during checkout and may vary depending on your location, currency and Shopify payment settings. All payment information is processed through the secure payment systems made available at checkout.

Our customer care team can be reached at service@celestiquestore.com. When contacting us about an existing order, please include your order number whenever possible so that we can assist you more efficiently.