Order Tracking

Celestique Store · Order Care

Your Celestique piece is on its way. Enter your order details below to follow your purchase from confirmation through delivery. We keep every step clear so you can shop with confidence and know what to expect.

Find Your Order

Use the order number and the email address entered at checkout. Your order number can usually be found in your order confirmation email.

Please allow a little time for tracking information to appear after your package has been handed to the carrier. Tracking updates may take 24–48 hours to refresh after dispatch.

Understanding Your Delivery

Order Status Guide

Not sure what your order status means? Here is a simple guide to the most common stages of your Celestique order.

Status	What It Means	What You Can Expect
Order Confirmed	Your payment has been received and your order has entered our system.	We begin preparing your items for fulfillment.
Processing	Your order is being checked, packed, and prepared for shipment.	Your tracking information will become available after dispatch.
Shipped	Your package has left our fulfillment facility.	Carrier tracking should begin updating as the parcel moves through the network.
In Transit	Your parcel is traveling toward the delivery address.	Transit scans may appear at different intervals depending on the carrier.
Out for Delivery	The carrier has your parcel scheduled for local delivery.	Delivery is generally expected during the carrier's local delivery window.
Delivered	The carrier has marked the shipment as delivered.	Please check your entrance, mailbox, parcel area, or other safe delivery location.

Vintage inspired earrings from Celestique

From Our Studio To You

A Little Journey Behind Every Order

At Celestique Store, we believe the experience should feel thoughtful from the moment you discover a piece to the moment it arrives at your door. Each order goes through a careful preparation process before it begins its journey.

Our collections are inspired by vintage details, French femininity, natural stones, pearls, textured finishes, and timeless silhouettes. Because many of our pieces feature delicate decorative elements, we take care when checking, packing, and preparing each order for shipment.

Order Verification We review the order details and selected items before fulfillment.

Quality & Packing Items are prepared and packaged with attention to presentation and protection.

Dispatch Your parcel is handed to the delivery carrier and tracking becomes available.

Delivery Follow the carrier updates until your Celestique order reaches you.

Delivery In Four Simple Stages

What Happens After Checkout?

Every order moves through several practical stages before reaching its destination.

Confirmation

Once your order is successfully placed, you will receive an order confirmation email containing your order details.

Preparation

Your selected pieces are reviewed, prepared, packaged, and scheduled for shipment.

Shipment

After dispatch, tracking information becomes available so you can follow the progress of your package.

Arrival

Your parcel arrives at the shipping address provided during checkout. Please inspect the package upon receipt.

Need Help With Your Order?

If your tracking information has not updated, your order appears delayed, or you have entered an incorrect delivery detail, our customer care team is happy to help review the situation with you.

When contacting us, please include your order number, the email address used during checkout, and a short description of the issue. Providing these details helps us locate your order more efficiently.

Email us at service@celestiquestore.com .

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